Frequently Asked Questions

Everything you need to know about your next favorite piece of jewelry.

What materials are used in Hard Jewelry pieces?

We specialize in high-quality .925 Sterling Silver and premium Surgical Grade Stainless Steel to ensure durability and a classic look that lasts a lifetime.

How long does shipping take?

Orders are typically processed within 2-4 business days. Domestic shipping usually takes 3-7 business days, while international orders can take 2-4 weeks depending on customs.

Will your jewelry turn my skin green?

No. Because we use genuine Sterling Silver and Stainless Steel rather than cheap base metals like brass or copper, our jewelry will not discolor your skin.

What is your return policy?

We offer a 30-day return window for items in their original, unworn condition. Please note that certain limited-edition drops may be final sale.

How should I clean my jewelry?

For Sterling Silver, use a microfiber polishing cloth to remove tarnish. For Stainless Steel, mild soap and warm water are sufficient to maintain its shine.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.